Wonderings of an Aimless Mind
Friday, June 11, 2004
Another Day
Another day of endless calls, non-stop chatter and ceaseless worrying about my AHT! Not that I'm really complaining. As for the moment, I'm trying to bring down my AHT (which for the moment is sky-high) and not caring that much about THE call flow. Yeah, that's not a good attitude to take on but I do need to bring down my AHT.
I have to go home - I was interupted with my entry because a call came in and now its the end of my shift. I need to eat and sleep (in that order) for me to be able to face the start of my shift (again) later on.
So in the meantime I'm gonna leave this message: I promise to put in a substantial entry by tonight.
I have to go home - I was interupted with my entry because a call came in and now its the end of my shift. I need to eat and sleep (in that order) for me to be able to face the start of my shift (again) later on.
So in the meantime I'm gonna leave this message: I promise to put in a substantial entry by tonight.
lizzieloves, 3:37:00 AM
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a collection of random thoughts, gathered from past and present experiences...
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